Privacy Policy
At Order Soma Online, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Securely processed via trusted payment gateways (we do not store your full credit card details).
- Order Details: Products purchased, delivery preferences, and transaction history.
- Technical Data: IP address, browser type, device information, and cookies to improve site performance.
2. How We Use Your Information
Your information is used only for purposes such as:
- Processing and fulfilling your orders.
- Providing order updates, tracking, and customer support.
- Improving website performance and user experience.
- Sending promotional offers or updates (only if you opt-in).
- Maintaining compliance with applicable laws.
3. Data Security
We use advanced encryption and secure technologies to protect your information from unauthorized access, alteration, or misuse. Payment data is handled by certified payment processors to ensure safety.
4. Sharing of Information
We do not sell or rent your personal information to third parties. Information may only be shared with:
- Trusted partners involved in order fulfillment (shipping providers, payment processors).
- Legal authorities, if required by law.
5. Cookies & Tracking
Our website uses cookies to enhance browsing, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings, but this could affect functionality.
6. Your Rights
As a customer, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates.
- Opt-out of marketing emails at any time.
- Request deletion of your information (subject to legal and transactional requirements).
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date.
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